aet365 Terms and Conditions

These terms and conditions ("Terms") apply to the use of the aet365 platform and all its services. aet365 is an online casino and betting platform operated for entertainment-focused users in Bangladesh. Accessing this platform or using any of its services means you have fully agreed to these Terms.

Using the services provided through aet365's website, application, or any digital channel establishes a legal agreement with these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

2.1 Age Requirement

The minimum age to open an account and use services on aet365 is 21. No person under the age of 21 may use this platform. We reserve the right to verify age and may request proof of identity at any time.

2.2 Registration Terms

The following must be confirmed at the time of account registration:

• All information provided must be truthful, accurate and complete.
• Only one account may be opened per person.
• A valid mobile number registered in your own name must be used.
• Keeping your password secure is entirely the user's responsibility.
• Any changes to the information provided at registration must be reported to us immediately.

2.3 Identity Verification (KYC)

aet365 reserves the right to verify a user's identity at any time. A National ID (NID), passport or driving licence may be required for verification. Withdrawals may be temporarily suspended until identity verification is complete.

3.1 Account Security

The security of your aet365 account is entirely your responsibility. Never share your login details (username and password) with any third party. If you suspect any unauthorised access to your account, notify our support team immediately.

3.2 Account Suspension or Closure

aet365 reserves the right to temporarily suspend or permanently close an account in any of the following circumstances:

• Violation of the Terms.
• Evidence of fraudulent or deceptive activity.
• Information provided is found to be false or misleading.
• Evidence of operating multiple accounts.
• Exploiting system or game vulnerabilities.

3.3 Account Closure Request

You may also close your account yourself. To do so, contact us via live chat or at [email protected]. Any remaining balance will be made available for withdrawal before the account is closed.

4.1 Deposit Rules

All deposits are processed in Bangladeshi Taka (BDT). The payment account used for deposits must be registered in your own name. Deposits from third-party accounts will not be accepted and such transactions may be flagged as suspicious.

4.2 Withdrawal Rules

Withdrawal requests are generally processed within 30 minutes to 3 hours. The account used for withdrawals must be the same as the account used for deposits. Withdrawals may be delayed if identity verification has not been completed.

5.1 Welcome Bonus

Newly registered members on aet365 will receive a 100% welcome bonus on their first deposit — up to a maximum of ৳15,000. The wagering requirement for this bonus is 10 times (10x).

5.2 General Bonus Terms

• Each user may claim each promotion only once.
• Bonus funds cannot be withdrawn directly — wagering requirements must be met first.
• If bonus abuse is suspected, aet365 reserves the right to cancel the bonus.
• If a deposit is withdrawn after a bonus has been claimed, the associated bonus will be cancelled.
• aet365 reserves the right to modify or cancel any promotion.

5.3 VIP Program

The aet365 VIP program has five tiers. Higher tiers can be reached through regular play, and weekly cashback benefits are available:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.5% weekly cashback.
• Gold: Up to 0.7% weekly cashback.
• Platinum: Up to 1.0% weekly cashback.
• Diamond: Up to 1.2% weekly cashback.

6.1 Fair Play Policy

aet365 ensures a fully transparent and fair gaming environment. All games on our platform operate using Random Number Generator (RNG) technology, which guarantees complete impartiality of results.

6.2 Betting Rules

Each game has its own applicable rules. Please read the relevant game rules carefully before placing a bet. Once a bet is confirmed, it cannot be changed or cancelled. Any bet may be voided due to a technical error, in which case the stake will be refunded.

6.3 Cricket Betting

Betting is available on various international cricket events including BPL, IPL, T20 World Cup and ICC tournaments. If a match is abandoned, all bets will generally be treated as void and stakes will be refunded. If a result is determined by the Duckworth-Lewis method, that result will be considered final.

6.4 Live Casino

The live casino offers games from world-class software providers including Evolution Gaming and Ezugi. If your internet connection drops during a live game, check your latest session status upon reconnecting.

The following activities are strictly prohibited on the aet365 platform:

• Operating an account on behalf of a minor.
• Creating or operating multiple accounts.
• Using automation software, bots or artificial intelligence.
• Exploiting system vulnerabilities or technical errors.
• Using the platform for money laundering purposes.
• Using a third-party payment account.
• Attempting to circumvent bonus terms and conditions.
• Harassing or disturbing other users.

aet365 firmly believes in responsible gaming. Gambling is purely for entertainment — never as a source of income or a way to resolve financial problems. We are committed to ensuring a healthy and enjoyable experience for our users.

We help you stay in control of your play. If you feel that gaming is having a negative impact on your life, please visit our Responsible Gaming page or contact us via live chat.

• Set your own deposit limits.
• Take a break when needed.
• Always play with an entertainment mindset.
• Do not chase losses by playing excessively.

The aet365 website, application, logo, brand name, content, graphics, software and all associated elements are the exclusive property of aet365 and are protected under intellectual property law. Users have no right to copy, modify, distribute or commercially use any of these elements.

Ownership of game content displayed on the platform belongs to the respective game developers — such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, Ezugi, NetEnt, Microgaming and others.

aet365 places the highest importance on the security of your personal information. Our platform uses SSL encryption technology to keep all your data and transactions secure. For details on how data is collected, stored and used, please read our Privacy Policy.

We do not sell your personal information to third parties. However, necessary information may be shared with trusted partners when required by legal obligation, for identity verification, or to prevent fraud.

The aet365 platform is provided on an "as-is" basis. We strive to deliver uninterrupted service, however service may be temporarily disrupted due to technical maintenance or unforeseen events.

• aet365 is not liable for any gaming session losses caused by internet disconnection.
• aet365's liability for third-party software or payment issues is limited.
• In the event of losses caused by technical errors, aet365 will take the maximum reasonable steps.

aet365 is not obligated to compensate for money lost in gaming. Gambling inherently carries financial risk and each user consciously accepts that risk.

aet365 reserves the right to change, amend, or update these terms and conditions at any time. Users will be notified as early as possible in the case of significant changes.

Continued use of the platform after terms are updated will be considered as your agreement to the new terms. It is therefore recommended that you visit this page regularly.

For any questions or clarifications regarding the terms and conditions, please contact our support team — we provide assistance in Bengali 24/7.